Shipping and Returns Policy

Shipping

  • Free Shipping: Orders over $75 qualify for free shipping.

  • Standard Shipping: All items  are calculated by  a flat rate shipping method.

  • Delivery Time: Orders are shipped via USPS and typically arrive within 3–5 business days.

  • Processing Time: Orders placed by 3:00 PM (Mountain Time) are processed the next business day.


Refunds & Returns

We stand behind our products and want you to love your purchase. If something isn’t right, we want to make it better.

  • Contact Us: For any questions about returns or refunds, please email us at MelissaBehr@play-clarity.com.

  • Refund Policy: We offer free refunds within 30 days of shipment.

  • Conditions for Return:

    • Items must be unused, in original packaging, and in the same condition as received.

    • Return shipping costs may apply in some cases.

  • How to Return:

    1. Submit a return request through the website.

    2. Mail the product to:
      Clarity Lifestyle LLC
      18250 N 32nd Street #1001
      Phoenix, AZ 85032

  • Refund Process: A full refund, including the initial shipping cost, will be issued once the item is received in good condition.

  • Exclusions: Only regular-priced items are eligible for a refund. Sale items are final sale and cannot be refunded.